LAVA GLOBAL REALTY DOO BELGRADE
Grčića Milenka 84/6, Belgrade
Company Registration No.: 22138049; Tax ID No.: 115287141
Broker Registry Number: 2077
GENERAL TERMS AND CONDITIONS OF BUSINESS FOR REAL ESTATE BROKERAGE AND LEASING
I INTRODUCTORY PROVISIONS
These General Terms and Conditions govern the business relationship between the entrepreneur acting as a broker in the sale and lease of real estate and the client (individual or legal entity).
By concluding a Brokerage Agreement, or by accepting these terms, the client confirms that they are familiar with and agree to the provisions of the General Terms and Conditions of the real estate broker.
Brokerage services are performed on the basis of a Brokerage Agreement concluded between the client and the broker.
The client may conclude Brokerage Agreements simultaneously with several brokers, except in the case of exclusive brokerage.
A buyer or tenant acting as the client is obligated to pay the brokerage fee to the broker who first enabled them to view the relevant property, i.e. who first introduced them to the property. If the client (buyer or tenant) viewed the property through another broker or independently before the broker presented it, the client is obliged to inform the broker thereof; otherwise, it shall be deemed that the property was viewed for the first time through the broker.
Immediately before viewing the property, the buyer or tenant acting as the client is required to sign a Property Viewing Confirmation for the broker, confirming that they viewed the property through the broker.
If the buyer or tenant refuses to sign the Confirmation referred to in the previous paragraph, the broker is not obliged to show the property. If the broker nevertheless shows the property to the buyer or tenant despite refusal to sign the Property Viewing Confirmation, and the buyer or tenant, or persons related to them, conclude a sale or lease agreement for the property, the fact that the broker connected the buyer/tenant with the seller/landlord shall be proven by other evidence — witnesses, written or electronic documentation, SMS messages, and similar.
A seller or landlord acting as the client is obligated to pay the brokerage fee to the broker who first connected them with a potential buyer or tenant. If the broker introduces to the client (seller or landlord) a person who had already viewed the property, the client is obliged to inform the broker thereof; otherwise, it shall be deemed that the client was first connected with the potential buyer or tenant through the broker.
II OBLIGATIONS OF THE BROKER
The broker’s obligations are:
- to conclude a written Brokerage Agreement with the client;
- to endeavor to find and connect the client with a person for the purpose of concluding a legal transaction;
- to provide the client with an objective opinion regarding the property price or rental amount in accordance with the property characteristics, market conditions, and other relevant circumstances;
- to inspect documents proving ownership or other real rights over the property subject to sale or lease and to warn the client in particular of possible risks related to registration of the property in real estate registries, registered rights or encumbrances on the property, pre-emption rights, and legal restrictions on transfer in accordance with special regulations;
- to undertake necessary activities for presenting (marketing) the property on the market, publish advertisements regarding the sale or lease in an appropriate manner, and perform all other activities agreed upon in the Brokerage Agreement that exceed ordinary presentation, for which the broker is entitled to separately stated costs in advance;
- to enable viewing of the property;
- to keep the client’s personal data confidential and, upon the client’s written request, to keep as a business secret all information relating to the property subject to brokerage or the transaction itself;
- to inform the client of all circumstances relevant to the transaction known to the broker;
- to mediate negotiations and endeavor to conclude the agreement;
- to attend and provide professional legal assistance regarding drafting of the Preliminary Agreement/Sale and Purchase Agreement and other necessary documentation;
- to attend the handover of the property.
The broker shall be deemed to have enabled the client to establish contact with another person (individual or legal entity) for negotiations aimed at concluding a legal transaction if the client was enabled to establish contact with another person with whom negotiations were conducted, especially if the broker:
- directly accompanied or referred the client or a third party to view the property;
- organized a meeting between the client and a third party for negotiations regarding the transaction;
- provided the client with the name, telephone number, fax number, or email address of a third party interested in concluding the transaction, or provided the exact location of the requested property.
III RIGHTS OF THE BROKER
The broker has the right, with the client’s consent under the Brokerage Agreement, to photograph and create video recordings of the property. The broker may use photographs and videos exclusively for marketing presentation purposes.
The broker has the right to conclude a sub-brokerage agreement in written or electronic form, transferring wholly or partially their rights and obligations under the Brokerage Agreement to another broker, provided the client expressly agreed thereto in the Brokerage Agreement.
The broker is obliged to deliver a copy of the sub-brokerage agreement to the client within five days from the date of its conclusion.
The broker has the right to issue an invoice to the client for services rendered in accordance with the Brokerage Agreement and these General Terms and Conditions.
IV OBLIGATIONS OF THE CLIENT
The client’s obligations are:
- to inform the broker of all circumstances relevant to the brokerage services;
- to provide the broker with original documents proving their rights over the property subject to sale or lease, and to warn the broker of all registered and unregistered encumbrances on the property;
- to enable the broker and interested persons to view the property in the agreed manner and at the agreed time;
- to provide the broker with all essential information about the property, including accurate information regarding price, structure, etc.;
- to pay the agreed brokerage fee and, if specifically agreed, reimburse the broker for other costs incurred during brokerage;
- to inform the broker in writing of all changes regarding the brokerage transaction, especially changes concerning property rights, deadlines, and price, within three days of such change;
- to immediately inform the broker if a person who viewed the property through the broker expresses interest in concluding a preliminary agreement/agreement for sale or lease of the property, or another legal transaction resulting from the broker’s work, without involving the broker;
- to pay the broker the full agreed brokerage fee even if the other contracting party or a related person of that party is also a client of the broker.
V EXCLUSIVE BROKERAGE
The client may expressly agree to an exclusive brokerage clause obligating them not to personally dispose of the property subject to the Brokerage Agreement, nor engage another broker for brokerage services regarding its sale, during the agreed term.
If, during the validity of the exclusive brokerage clause, the client concludes a legal transaction regarding the property through another broker or independently without any broker, the client shall compensate the broker with whom exclusive brokerage was agreed in the amount of the agreed brokerage fee.
The broker is obliged to specifically warn the client in the Brokerage Agreement about the meaning and legal consequences of the exclusive brokerage clause.
VI ENTITLEMENT TO THE BROKERAGE FEE
The broker acquires the right to the brokerage fee on the date of notarization of the preliminary agreement/agreement for the sale of the property brokered by the broker, and no later than fifteen days from notarization of the sale agreement.
The broker may not request advance partial payment of the brokerage commission before conclusion of the preliminary agreement or agreement brokered, in accordance with the previous paragraph.
The amount of the brokerage fee, the method for determining the fee, as well as the type and amount of costs for additional broker services, are determined by the Brokerage Services Price List, which forms an integral part of these General Terms and Conditions.
The broker may agree entitlement to reimbursement of additional expenses necessary for execution of the assignment regardless of the success of the brokerage and may request advance payment for certain expenses if expressly stated in the Brokerage Agreement.
The broker is entitled to the brokerage fee if the spouse, common-law partner, descendant, parent, or any other related person with whom the broker connected the client concludes the brokered transaction.
If, after termination of the Brokerage Agreement due to the client’s cancellation, and within no more than one month from termination, the client concludes a transaction that is a direct result of the broker’s mediation before termination, the client shall pay the broker the full agreed brokerage fee unless otherwise agreed.
If, under the conditions and within the period from the previous paragraph, the client concludes a transaction significantly resulting from the broker’s mediation before termination of the Brokerage Agreement, the client shall pay a proportional brokerage fee unless otherwise agreed.
The broker or sub-broker is not entitled to a brokerage fee if they personally conclude, as a contracting party, the agreement that is the subject of brokerage with the client, or if such agreement is concluded by a person performing brokerage activities for the broker or sub-broker.
The client bears the costs of obtaining documentation proving ownership of the property (land registry extracts, etc.) necessary for the transaction unless otherwise agreed in the Brokerage Agreement.
The broker may grant the client a discount on the brokerage fee.
VII LIABILITY FOR DAMAGES
In performing brokerage services and other related activities, the broker must act with the due care of a prudent businessperson.
The broker is liable to the client, in accordance with the law, for damages caused by failure to fulfill contractual obligations assumed under the Brokerage Agreement and these General Terms and Conditions.
The broker is not liable for fulfillment of obligations assumed between the contracting parties in the concluded preliminary agreement/agreement for sale of the property.
The broker is not responsible for the quality of the property subject to sale, nor for hidden defects (except where the seller informed the broker in writing of a hidden defect and the broker concealed this information from the buyer).
VIII FINAL PROVISION
For relations between the client and broker not regulated by these General Terms and Conditions or the Brokerage Agreement, the applicable laws governing this area and the Law on Obligations shall apply.
IX PRICE LIST OF SERVICES
| Description | Amount | Paid By Client | Payment Deadline | Note |
| Sale – commission | 2% of agreed price | Seller | Preliminary agreement/agreement | For properties valued up to EUR 37,500, the commission is EUR 750 |
| Purchase – commission | 2% of agreed price | Buyer | Preliminary agreement/agreement | |
| Property leasing – commission | 100% of the first monthly rent | Landlord | Lease agreement | |
| Rental – commission | 100% of the first monthly rent | Tenant | Lease agreement |
NOTE:
- Anything not provided for in this Price List shall be agreed directly with the responsible person of the broker.
- The client and broker shall agree orally or in writing on fees for additional services performed by the broker depending on the type and scope of work.
- In accordance with Article 34 of the Foreign Exchange Operations Act, all payments for services shall be made exclusively in Serbian dinars according to the applicable exchange rate on the payment date.
Belgrade, October 17, 2025.